No size or model exchanges are available. You will have to make a return and place a new order.
Any item purchased from Zipper-Boots can be returned within 15 calendar days from the date of receipt of the product. Free shipping and returns in Spain and Portugal. (For other countries please consult our shipping table).
Zipper-Boots will not be responsible for any costs incurred by customs or any possible customs hold.
Shipments to destinations requiring customs clearance may require an additional day.
Once the collection has been processed, within 24 working hours a courier will pick up the package at the address indicated. Once received the return in our warehouse we will refund the amount of the boots by the same method of payment (between 4-5 working days depending on the bank).
You must return your Zipper-Boots in perfect condition, inside their box and in turn inside the transport box with which we delivered them to you. The boots must be returned in the same condition in which they were delivered to you, with all the accessories (high boot and extra shaft), and the box must not be written on or painted on.